What We Do
In Right Standing are human capital and customer experience experts based in Atlanta, Georgia. We consult with companies who are seeing less than optimal conversion rates or customer reviews. We evaluate your user interface and the user experience, determine areas for improvement, and deliver a custom solution that will translate into more sales and happier customers.
CUSTOMER EXPERIENCE
In Right Standing reviews all of your online processes and procedures, as well as your complete digital presence. We identify areas for improvement and potential compliance weak points.
CUSTOMER SERVICE TRAINING
After completing your customer experience and online audit, In Right Standing will design a tailored customer service solution to bring your service level to where it needs to be.
Core Industries We Serve
Aviation
Retail
Banking
Nonprofits
Food Service
Real Estate
Hotels
WHO WE ARE
In Right Standing
Jada L. Cofield has a wealth of experience in the customer service industry spanning over 25 years. She has set an incredibly strong track record in customer service/experience, auditing, building human capital, team building, and solving problems emerging from customer dissatisfaction and underperforming teams. The Founder & CEO of In Right Standing LLC and a published author, Jada, is a highly sought-after speaker, an acclaimed trainer in leadership and service, and a renowned strategist.
Book a complimentary consultation with Jada today and transform your business for the best.
JADA L. COFIELD
OWNER
